Technologies to transform business operations during the pandemic (Part 1)

Luong Ngo

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The pandemic is pushing organizations to drive innovations in their existing operations in response to the impact of COVID-19.

Drive to automation

The adoption of robots in factories and warehouse has long been a norm in the industry, only now do the organizations realize the crucial role of automation in transforming their operation during COVID-19. However, the need for social distance and safe workspaces has contributed to a major rise in the market for robotic systems and helpers. Firms like Brain Corp, Xenex and Simbe Robotics are hiring extra personnel to create and manage robotic stores and hospitals that now need to sanitize buildings and supermarket shelves.

As these systems help keep employees distant from each other, they also produce data that is used to streamline workflows and business planning. For instants, Simbe's Tally robots gather real-time data on where items are stored on shelves, helping consumers find what they're searching for less amount of time. Not only do these robotic solutions help boost customer experience, but they also keep on collecting new data, minimize operational costs.

Technologies to transform business operations (Photo: Raconteur)​

5G and the IoT

The emerging preference towards remote work is expected to accelerate the introduction of 5G networks and facilities as soon as immediate restrictions on travel are removed. The importance of high speed and low latency connectivity has been evident to home staff who are dealing with their difficulties in video conferencing and remote communication. 2.6 billion 5G subscriptions by 2025 and up from 13 million at the end of 2019 are expected, according to Ericsson. This will encourage businesses to deliver more immersive consumer service across VR and AR in terms of creativity and product growth. Across B2B and B2C verticals, the data created by these value-added technologies can expand consumer interactions as user desires and actions are recorded in real-time and returned to optimized offerings.

IoT initiatives such as remote data collection on environmental conditions in buildings and communities are becoming increasingly crucial as policymakers and decision-makers pursue information on the activity and actions of people under lockdown.


About us: TMA Solutions was established in 1997 to provide quality software outsourcing services to leading companies worldwide. We are one of the largest software outsourcing companies in Vietnam with 2,500 engineers.
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